MSP Claude Plugins

Terms of Service

Last updated: March 25, 2026

1. Acceptance of Terms

By accessing or using the Wyre Technology MCP Gateway and related services ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Definitions

  • "AI Services" refers to the artificial intelligence-based services provided through the Service, including AI-driven tool calls, process automation, and AI-assisted interactions with third-party platforms.
  • "AI-Generated Outputs" means any data, content, analyses, actions, or other results generated by AI services as a result of processing your data or through interactions with your connected systems.
  • "Third-Party Platforms" means any external services connected through the Service, including but not limited to Autotask, Datto RMM, IT Glue, HaloPSA, NinjaOne, ConnectWise, Syncro, Atera, SuperOps, and any other MSP platforms.
  • "Tool Calls" means any actions executed on Third-Party Platforms through the Service on your behalf, including but not limited to creating, reading, updating, or deleting data.

3. Description of Service

The Service provides a hosted proxy that connects AI assistants (including Claude by Anthropic) to Third-Party Platforms via the Model Context Protocol (MCP). The Service stores encrypted API credentials on your behalf and proxies requests between AI assistants and those platforms. The Service acts as a pass-through proxy and does not independently verify, approve, or undo any operations performed on connected platforms.

4. Your Responsibilities

You agree to the following obligations:

  • Credential Security. You are responsible for maintaining the confidentiality of your account credentials and any API keys you provide to the Service.
  • Authority. You must have the right and authority to submit any API keys or credentials you provide to the Service.
  • Third-Party Compliance. You must comply with the terms of service of any Third-Party Platforms you connect through the Service.
  • Lawful Use. You must not use the Service for any unlawful purpose or in violation of any regulations applicable to you, including data protection and privacy laws, intellectual property rights laws, and any specific regulations governing your industry.
  • Ethical Use of AI. You agree to use the AI Services and any related technologies ethically, in a manner that respects privacy rights, avoids discrimination, and complies with applicable ethical guidelines.
  • Review and Validation. You assume full responsibility for the selection of the AI Services to achieve your intended results and for the use and results obtained from the AI Services. You acknowledge that you must regularly review and validate AI-generated outputs and Tool Call results for accuracy and appropriateness before relying on them.
  • Data Backups. You are solely responsible for maintaining adequate backups of your data on connected Third-Party Platforms. You acknowledge that Tool Calls executed through the Service may create, modify, or delete data on those platforms, and that such actions may be irreversible.
  • Access Controls. You are responsible for implementing appropriate access controls on connected platforms, including using read-only API keys where write access is not required.
  • Notification of Issues. You shall promptly notify Wyre Technology of any issues, concerns, or malfunctions related to the Service, and agree to provide detailed information about such issues to aid in their resolution.

5. API Credentials and Data

Credentials you submit are encrypted at rest using AES-256 encryption and are only decrypted in memory to fulfill proxied requests. We do not sell, share, or use your credentials for any purpose other than fulfilling your requests. You may delete your credentials and account at any time. Upon termination, your stored credentials will be deleted within 30 days unless you request immediate deletion.

6. Acceptable Use

You agree not to:

  • Attempt to reverse engineer, bypass, or interfere with the Service's security mechanisms.
  • Use the Service to transmit malicious code or engage in any activity that disrupts or damages the Service.
  • Use the Service in a way that violates the terms of Anthropic's usage policies for Claude.
  • Resell or sublicense access to the Service without prior written consent.

7. Exclusions

Wyre Technology is not responsible for failures to provide the Service, or for any damages, data loss, or other harm, that are caused by or related to any of the following conditions:

  • Third-Party Services and Products. Issues resulting from Third-Party Platforms or products not directly supplied or controlled by Wyre Technology, including outages, API changes, discontinuation of services, changes in terms of service, or access restrictions imposed by those platforms.
  • Your Actions and Tool Calls. Any data created, modified, deleted, or otherwise affected on Third-Party Platforms as a result of Tool Calls executed through the Service on your behalf, whether initiated by you directly or by an AI assistant acting on your instructions.
  • Failure to Follow Recommendations. Failures or performance issues resulting from your disregard for recommendations, instructions, or best practices provided by Wyre Technology, including but not limited to recommendations to use read-only API keys or to review AI outputs before acting on them.
  • Unauthorized Modifications. Problems stemming from unauthorized alterations to the Service or your systems by you or third parties.
  • Force Majeure. Delays or failures in performance caused by events beyond reasonable control, including natural disasters, government actions, terrorism, cyberattacks, or service provider outages.
  • AI Hallucinations. Inaccuracies or fabrications ("hallucinations") produced by AI models connected through the Service.
  • Unpredictable AI Behavior. Unforeseen or unpredictable AI system behaviors that result in unintended outcomes, including unintended Tool Calls or data modifications.
  • AI Model Failure. Any sudden failure, degradation, or unpredicted behavior of AI models that significantly impacts service delivery, where such issues cannot be promptly resolved through reasonable efforts due to the complex and "black box" nature of certain AI technologies.
  • Bias and Fairness. Outcomes influenced by biases inherent in AI models or data.
  • Data-Driven Limitations. Limitations arising from inadequate or poor-quality data supplied by you or inherent in datasets used by connected platforms.
  • Ethical Use and Compliance. You are solely responsible for ensuring the ethical use and legal compliance of AI-driven outputs and Tool Call results.
  • Continuous Learning Changes. Changes in AI behavior due to continuous learning processes, not directly managed by Wyre Technology.
  • Intellectual Property Claims from AI Outputs. Claims of intellectual property infringement arising from AI-generated content or outputs.
  • Infrastructure Failures. Failures in critical infrastructure supporting the Service, including cloud computing platforms, data storage systems, and networking services, caused by external factors such as cyberattacks, service provider outages, or natural disasters.
  • Regulatory or Legal Changes. Any changes in laws, regulations, or government policies that directly prohibit, restrict, or impose additional burdens on the deployment, operation, or use of AI technologies and services contemplated by these Terms.
  • Unauthorized Access or Security Breaches. Unauthorized access to or breaches of your Third-Party Platform accounts, unless directly caused by Wyre Technology's negligence in handling your stored credentials.

8. Disclaimer of Warranties

As-Is. Wyre Technology furnishes all AI-driven services, including but not limited to AI models, algorithms, software, and any AI-generated content or data, on an "as is" and "as available" basis. Wyre Technology expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of the course of dealing or usage of trade.

No Guarantee of Results. Wyre Technology makes no warranty that the AI Services will meet your requirements or achieve any intended results. Due to the experimental nature of AI technologies, the performance of AI services can be unpredictable, and you acknowledge that the services are provided without any guarantee of accuracy, completeness, or reliability of AI-generated outputs.

Third-Party Components. Wyre Technology disclaims any warranty related to third-party components, data, or materials used in conjunction with the AI Services, including any warranty of accuracy, reliability, or effectiveness of such third-party components.

No Warranty of Uninterrupted Use. Wyre Technology does not warrant that the provision of AI Services will be uninterrupted, timely, secure, or error-free; nor does it make any warranty as to the results that may be obtained from the use of the AI Services.

Your Responsibility. You acknowledge that you assume full responsibility for the selection of the AI Services to achieve your intended results and for the use and results obtained from the AI Services. You further acknowledge that you must regularly review and validate AI-generated outputs and the results of any Tool Calls for accuracy and appropriateness for your intended use.

9. Limitation of Liability

To the maximum extent permitted by law, Wyre Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:

  • Loss, corruption, deletion, or unauthorized modification of data on any Third-Party Platform resulting from Tool Calls executed through the Service;
  • AI hallucinations, inaccuracies, or fabricated outputs;
  • Unpredictable or unintended AI behavior, including unintended Tool Calls;
  • Actions taken by AI assistants on Third-Party Platforms using your credentials;
  • Failures, outages, API changes, or discontinuation of Third-Party Platforms;
  • Your failure to review and validate AI-generated outputs or Tool Call results before relying on them;
  • Loss of revenue, profits, business, or data.

Our total aggregate liability to you for any and all claims arising out of or related to these Terms or the Service shall not exceed the amount you paid for the Service in the three (3) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Wyre Technology and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Service, including any Tool Calls executed on your behalf;
  • Any data loss, modification, or deletion on Third-Party Platforms resulting from Tool Calls executed through the Service using your credentials;
  • Your violation of these Terms or any applicable law or regulation;
  • Your violation of any third-party rights, including the terms of service of connected Third-Party Platforms;
  • Your use of AI-generated outputs in violation of third-party intellectual property rights;
  • Any claims by third parties arising from actions performed on Third-Party Platforms through the Service using your credentials.

11. Intellectual Property

You retain all right, title, and interest in and to your data. Wyre Technology has no ownership rights over your data or credentials. You are responsible for ensuring that the use of any AI-generated outputs complies with applicable laws, including copyright, patent, and trademark laws, and does not infringe upon the intellectual property rights of third parties.

12. Termination

Either party may terminate the agreement at any time. Upon termination, your access to the Service will cease and your stored credentials will be deleted within 30 days. You may request immediate deletion by contacting us. Wyre Technology reserves the right to terminate this agreement immediately for illegal or abusive conduct, or upon ten (10) days' notice if your actions or inaction hinder Wyre Technology from providing the Service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved in the state or federal courts located in Hamilton County, Tennessee.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or a notice on the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Reach us at Discord or by email at [email protected].