PSA MCP Server 🐳 Docker

Atera MCP

MCP server for Atera RMM with decision tree navigation for managing customers, agents, tickets, alerts, and contacts.

🔗 Companion Plugin

Pair this MCP server with the Atera plugin for skills, commands, and API knowledge alongside direct API access.

Installation

Run the MCP server with npx:

npx @wyre-technology/atera-mcp

Or install the package:

npm install @wyre-technology/atera-mcp

Claude Desktop Configuration

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "atera": {
      "command": "npx",
      "args": [
        "@wyre-technology/atera-mcp"
      ],
      "env": {
        "ATERA_API_KEY": "your-atera-api-key"
      }
    }
  }
}

Authentication

Variable	Required	Description
`ATERA_API_KEY`	Yes	Your Atera API key from Admin > API

Architecture

Decision tree with lazy-loaded domain handlers. Navigate to a domain first, then use domain-specific tools.

Available Tools (17)

Tools are organized into 5 domains:

Customers

Manage customer (company) records.

Tool	Description
`atera_customers_list`	List customers with pagination
`atera_customers_get`	Get customer by ID
`atera_customers_create`	Create new customer

Agents

Manage devices/endpoints with the Atera agent.

Tool	Description
`atera_agents_list`	List agents with optional customer filter
`atera_agents_get`	Get agent by ID
`atera_agents_get_by_machine`	Get agent by machine name

Tickets

Manage service tickets.

Tool	Description
`atera_tickets_list`	List tickets with filters
`atera_tickets_get`	Get ticket by ID
`atera_tickets_create`	Create new ticket
`atera_tickets_update`	Update existing ticket

Alerts

Monitor alerts from devices and agents.

Tool	Description
`atera_alerts_list`	List alerts with filters
`atera_alerts_get`	Get alert by ID
`atera_alerts_by_agent`	List alerts for an agent
`atera_alerts_by_device`	List alerts for a device

Contacts

Manage customer contacts.

Tool	Description
`atera_contacts_list`	List all contacts
`atera_contacts_get`	Get contact by ID
`atera_contacts_by_customer`	List contacts for a customer

Rate Limits

700 requests per minute. The underlying client library handles rate limiting automatically.