RMM MCP Server 🐳 Docker

ConnectWise Automate MCP

MCP server for ConnectWise Automate RMM with decision tree architecture for managing computers, clients, alerts, and scripts.

🔗 Companion Plugin

Pair this MCP server with the ConnectWise Automate plugin for skills, commands, and API knowledge alongside direct API access.

Installation

Run the MCP server with npx:

npx @wyre-technology/connectwise-automate-mcp

Or install the package:

npm install @wyre-technology/connectwise-automate-mcp

MCPB Bundle (Claude Desktop)

Download the .mcpb bundle from GitHub Releases for a zero-config Claude Desktop install. No Node.js or terminal required — just open the bundle in Claude Desktop via Settings → MCP Servers → Install from file. Requires Claude Desktop 0.10+.

Claude Desktop Configuration

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "connectwise-automate": {
      "command": "npx",
      "args": [
        "@wyre-technology/connectwise-automate-mcp"
      ],
      "env": {
        "CW_AUTOMATE_SERVER_URL": "your-cw-automate-server-url",
        "CW_AUTOMATE_CLIENT_ID": "your-cw-automate-client-id",
        "CW_AUTOMATE_USERNAME": "your-cw-automate-username",
        "CW_AUTOMATE_PASSWORD": "your-cw-automate-password"
      }
    }
  }
}

Authentication

Variable	Required	Description
`CW_AUTOMATE_SERVER_URL`	Yes	Your ConnectWise Automate server URL
`CW_AUTOMATE_CLIENT_ID`	Yes	Integrator Client ID
`CW_AUTOMATE_USERNAME`	Yes	Integrator username or user credentials
`CW_AUTOMATE_PASSWORD`	Yes	Integrator password or user password
`CW_AUTOMATE_2FA_CODE`	No	Two-factor authentication code (if required)

Getting Credentials

⚠️ Portal verification pending

The instructions below are our best understanding of the vendor's credential-acquisition flow but have not been verified hands-on against the current portal. If you hit a step that doesn't match what you see, please let us know — we'll update the docs.

Vendor portal: https://docs.connectwise.com/ConnectWise_Automate_Documentation

Prerequisites

ConnectWise Automate server access (cloud or self-hosted)
Integrator Client ID from the ConnectWise Developer Network

Steps

Obtain CW_AUTOMATE_CLIENT_ID by registering an integration at developer.connectwise.com/ClientID.
Set CW_AUTOMATE_SERVER_URL to your ConnectWise Automate server URL.
Create or obtain an integrator user account and set CW_AUTOMATE_USERNAME and CW_AUTOMATE_PASSWORD.
If 2FA is required, set CW_AUTOMATE_2FA_CODE.

Architecture

Decision tree with lazy-loaded domain handlers. Navigate to a domain first, then use domain-specific tools.

Available Tools (15)

Tools are organized into 4 domains:

Computers

Manage endpoints, search by criteria, reboot, and run scripts.

Tool	Description
`List computers`	List computers with filtering options
`Get computer details`	Get detailed computer information
`Search computers`	Search computers by name or criteria
`Reboot computer`	Reboot a computer remotely
`Run script`	Execute scripts on computers

Clients

Manage customer/client records.

Tool	Description
`List clients`	List all clients
`Get client details`	Get client information
`Create client`	Create a new client
`Update client`	Update existing client

Alerts

Monitor and manage alerts from devices.

Tool	Description
`List alerts`	List alerts with filtering
`Get alert details`	Get detailed alert information
`Acknowledge alert`	Acknowledge an alert

Scripts

Manage and execute automation scripts.

Tool	Description
`List scripts`	List available scripts
`Get script details`	Get script information
`Execute script`	Run a script on a computer

Rate Limits

60 requests per minute. The underlying client library handles rate limiting automatically.