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Rootly
Rootly - incident management, postmortems, SRE automation
Installation
Install this plugin individually:
/plugin marketplace add wyre-technology/msp-claude-plugins --plugin rootly Or install all MSP plugins at once:
/plugin marketplace add wyre-technology/msp-claude-plugins Features
- Alert Handling
- Incident Management
- On-Call Scheduling
- Postmortems
- Services
- Workflows
Skills
This plugin provides 7 skills that teach Claude about Rootly:
| Skill | Description |
|---|---|
alerts | Use this skill when working with Rootly alerts -- alert routing, escalation policies, integration with monitoring tools (Datadog, PagerDuty, etc.), alert-to-incident creation, and managing alert rules. |
incidents | Use this skill when working with Rootly incidents - creating, searching, triaging, updating, and resolving incidents. |
oncall | Use this skill when working with Rootly on-call management - viewing shift metrics, generating handoff summaries, reviewing shift incidents, detecting on-call health risk, and understanding schedule coverage. |
postmortems | Use this skill when working with Rootly postmortems -- creating retrospectives, managing action items, applying templates, and conducting blameless reviews after incidents are resolved. |
services | Use this skill when working with the Rootly service catalog -- listing services, managing dependencies, ownership, service health, and understanding how services relate to incidents and alerts. |
workflows | Use this skill when working with Rootly workflows -- creating automated incident response workflows, configuring triggers, actions, conditions, and managing workflow lifecycle. |
api-patterns | Use this skill when working with Rootly MCP tools - authentication setup, complete tool reference, JSON:API pagination, request patterns, rate limits, and error handling. |
Agents
This plugin provides 2 agents for autonomous task execution:
| Agent | Description |
|---|---|
incident-commander | Use this agent when an MSP engineer, SRE, or incident manager needs to command an active Rootly incident or review open incidents. |
post-mortem-writer | Use this agent when an MSP engineer, SRE, or incident manager needs to generate a structured post-incident review (PIR) for a resolved Rootly incident — not live incident command, but a thorough retrospective document covering what happened, why it happened, the full impact timeline, contributing factors, and the concrete action items the team is committing to fix. |
Commands
Available slash commands:
| Command | Description |
|---|---|
/action-items | List outstanding action items from Rootly postmortems and incidents |
/create-incident | Create a new incident in Rootly with title, severity, and affected services |
/incident-triage | Triage active Rootly incidents by severity and status |
/postmortem-summary | Generate a postmortem summary for a resolved Rootly incident |
/service-status | Check service health and dependency status across the Rootly service catalog |
API Reference
| Base URL | |
| Authentication | |
| Rate Limit | |
| Documentation |
Example Usage
List outstanding action items from Rootly postmortems and incidents
/action-itemsCreate a new incident in Rootly with title, severity, and affected services
/create-incidentTriage active Rootly incidents by severity and status
/incident-triageGenerate a postmortem summary for a resolved Rootly incident
/postmortem-summaryCheck service health and dependency status across the Rootly service catalog
/service-statusUsing Skills
/skill rootly:alerts
Use this skill when working with Rootly alerts -- alert routing, escalation policies, integration with monitoring tools (Datadog, PagerDuty, etc.), alert-to-incident creation, and managing alert rules.