PSA MCP Server 🐳 Docker

Autotask MCP

MCP server for Kaseya Autotask PSA — access companies, contacts, tickets, time entries, projects, contracts, and billing through AI assistants.

🔗 Companion Plugin

Pair this MCP server with the Autotask PSA plugin for skills, commands, and API knowledge alongside direct API access.

Installation

Run the MCP server with npx:

npx @wyre-technology/autotask-mcp

Or install the package:

npm install @wyre-technology/autotask-mcp

MCPB Bundle (Claude Desktop)

Download the .mcpb bundle from GitHub Releases for a zero-config Claude Desktop install. No Node.js or terminal required — just open the bundle in Claude Desktop via Settings → MCP Servers → Install from file. Requires Claude Desktop 0.10+.

Claude Desktop Configuration

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "autotask": {
      "command": "npx",
      "args": [
        "@wyre-technology/autotask-mcp"
      ],
      "env": {
        "AUTOTASK_USERNAME": "your-autotask-username",
        "AUTOTASK_SECRET": "your-autotask-secret",
        "AUTOTASK_INTEGRATION_CODE": "your-autotask-integration-code"
      }
    }
  }
}

Authentication

Variable	Required	Description
`AUTOTASK_USERNAME`	Yes	Autotask API username (email)
`AUTOTASK_SECRET`	Yes	Autotask API secret key
`AUTOTASK_INTEGRATION_CODE`	Yes	Autotask integration code

Architecture

Comprehensive flat tool exposure with intelligent caching and ID-to-name resolution.

Available Tools (16)

Tools are organized into 6 domains:

Tickets

Service ticket management.

Tool	Description
`List tickets`	List/search tickets with filters
`Get ticket`	Get ticket details
`Create ticket`	Create a new ticket
`Update ticket`	Update ticket fields
`Add note`	Add note to ticket

Companies

CRM company management.

Tool	Description
`List companies`	List/search companies
`Get company`	Get company details
`Create company`	Create a new company

Contacts

Contact management.

Tool	Description
`List contacts`	List/search contacts
`Get contact`	Get contact details

Time Entries

Time tracking and billing.

Tool	Description
`List time entries`	List time entries with filters
`Create time entry`	Log time against ticket/project

Projects

Project management.

Tool	Description
`List projects`	List projects
`Get project`	Get project details

Contracts

Service agreements.

Tool	Description
`List contracts`	List contracts
`Get contract`	Get contract details

Rate Limits

10,000 requests per hour. The underlying client library handles rate limiting automatically.