PSA 🧪 Community ✓ Claude Code ✓ Claude Desktop 🔌 Requires MCP Server • Syncro
Syncro MSP
Syncro MSP - tickets, customers, assets, invoicing
🔌 Recommended MCP Server
Pair this plugin with the Syncro MCP for direct API access alongside skills and commands.
Installation
Install this plugin individually:
/plugin marketplace add wyre-technology/msp-claude-plugins --plugin syncro Or install all MSP plugins at once:
/plugin marketplace add wyre-technology/msp-claude-plugins Features
- Asset Management
- Customer Operations
- Invoice Management
- Ticket Management
Skills
This plugin provides 5 skills that teach Claude about Syncro MSP:
| Skill | Description |
|---|---|
assets | Syncro MSP assets: asset records and fields for hardware, software, and devices, RMM integration, patch management data, and asset search and update operations. |
customers | Syncro MSP customers: customer fields, contacts, sites and locations, and customer create, update, and search operations. |
invoices | Syncro MSP invoices: invoice fields, line items, payment processing, and billing workflows. |
tickets | Syncro MSP tickets: ticket fields, statuses, priorities, problem types, timer operations, workflow automations, and the validation, time-tracking, and reporting logic around them. |
api-patterns | Syncro MSP REST API fundamentals: API key setup and authentication, request and response patterns, pagination, rate limiting, and error handling. |
Agents
This plugin provides 2 agents for autonomous task execution:
| Agent | Description |
|---|---|
billing-auditor | Use this agent when an MSP owner, billing coordinator, or service manager needs a billing completeness and accuracy audit in Syncro — finding tickets that haven't been billed, identifying recurring billing discrepancies, checking invoice accuracy against contracts, and flagging draft invoices overdue for finalization. |
msp-service-ops | Use this agent when an MSP technician, dispatcher, or owner needs an integrated review of tickets, devices, and billing in Syncro. |
Commands
Available slash commands:
| Command | Description |
|---|---|
/add-ticket-comment | Add a comment to an existing Syncro ticket |
/create-appointment | Create a calendar appointment in Syncro |
/create-ticket | Create a new service ticket in Syncro MSP |
/get-customer | Get detailed customer information from Syncro |
/list-alerts | List active RMM alerts from Syncro |
/log-time | Log a time entry against a Syncro ticket |
/resolve-alert | Resolve an RMM alert in Syncro |
/search-assets | Search for customer assets in Syncro |
/search-tickets | Search for tickets in Syncro MSP by various criteria |
/update-ticket | Update fields on an existing Syncro ticket |
API Reference
| Base URL | |
| Authentication | |
| Rate Limit | |
| Documentation |
Example Usage
Add a comment to an existing Syncro ticket
/add-ticket-commentCreate a calendar appointment in Syncro
/create-appointmentCreate a new service ticket in Syncro MSP
/create-ticketGet detailed customer information from Syncro
/get-customerList active RMM alerts from Syncro
/list-alertsLog a time entry against a Syncro ticket
/log-timeResolve an RMM alert in Syncro
/resolve-alertSearch for customer assets in Syncro
/search-assetsSearch for tickets in Syncro MSP by various criteria
/search-ticketsUpdate fields on an existing Syncro ticket
/update-ticketUsing Skills
/skill syncro:assets
Syncro MSP assets: asset records and fields for hardware, software, and devices, RMM integration, patch management data, and asset search and update operations.