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Syncro MSP

Syncro MSP - tickets, customers, assets, invoicing

🔌 Recommended MCP Server

Pair this plugin with the Syncro MCP for direct API access alongside skills and commands.

Installation

Install this plugin individually:

/plugin marketplace add wyre-technology/msp-claude-plugins --plugin syncro

Or install all MSP plugins at once:

/plugin marketplace add wyre-technology/msp-claude-plugins

This plugin provides 5 skills that teach Claude about Syncro MSP:

Skill	Description
`assets`	Use this skill when working with Syncro MSP assets - tracking hardware, software, and devices for customers.
`customers`	Use this skill when working with Syncro MSP customers - creating, updating, searching, or managing customer records.
`invoices`	Use this skill when working with Syncro MSP invoices - creating, managing, and tracking invoices and payments.
`tickets`	Use this skill when working with Syncro MSP tickets - creating, updating, searching, or managing service desk operations.
`api-patterns`	Use this skill when working with the Syncro MSP API - authentication, pagination, rate limiting, and error handling.

This plugin provides 2 agents for autonomous task execution:

Agent	Description
`billing-auditor`	Use this agent when an MSP owner, billing coordinator, or service manager needs a billing completeness and accuracy audit in Syncro — finding tickets that haven't been billed, identifying recurring billing discrepancies, checking invoice accuracy against contracts, and flagging draft invoices overdue for finalization.
`msp-service-ops`	Use this agent when an MSP technician, dispatcher, or owner needs an integrated review of tickets, devices, and billing in Syncro.

Available slash commands:

Command	Description
`/add-ticket-comment`	Add a comment to an existing Syncro ticket
`/create-appointment`	Create a calendar appointment in Syncro
`/create-ticket`	Create a new service ticket in Syncro MSP
`/get-customer`	Get detailed customer information from Syncro
`/list-alerts`	List active RMM alerts from Syncro
`/log-time`	Log a time entry against a Syncro ticket
`/resolve-alert`	Resolve an RMM alert in Syncro
`/search-assets`	Search for customer assets in Syncro
`/search-tickets`	Search for tickets in Syncro MSP by various criteria
`/update-ticket`	Update fields on an existing Syncro ticket

/add-ticket-comment

/create-appointment

/create-ticket

/get-customer

/list-alerts

/log-time

/resolve-alert

/search-assets

/search-tickets

/update-ticket

/skill syncro:assets

Use this skill when working with Syncro MSP assets - tracking hardware, software, and devices for customers.